Surgical Booking, Deposit & Cancellation Policy

Surgical Booking, Deposit & Cancellation Policy

Procedures Covered:

  • Blepharoplasty (upper and/or lower)
  • Brow lift / temporal brow lift
  • Thread lifting procedures

Deposit Requirement:

A $1,500 deposit is required to secure a surgical booking. The deposit is applied toward the total surgical fee and secures surgeon time, theatre allocation, nursing staff, and equipment.

Cancellation & Rescheduling:

  • More than 14 days before surgery:
    • One-time transfer to a future date within 6 months OR
    • 50% refund (administration fee applies)
  • 14 days or less before surgery:
    • Deposit becomes non-refundable and non-transferable
  • No-shows:
    • 100% of deposit forfeited

Exceptional Circumstances:

Considered only for documented medical or serious family emergencies.

Acknowledgement:

Payment of the deposit confirms acceptance of this policy.

Quick Link

Shop 1 / 521 Toorak Road, Toorak, VIC 3142

Opening Hours

Monday – Friday: 10:00am to 5:00pm
Saturday: 9:00am to 1:00pm
Sunday and public holiday: Closed